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Terms and conditions of use of tracking technologies (cookies)

Cookies

The Kleya Premium Living websites and applications use cookies and other similar tracking technologies to distinguish you from other users when using the website. These technologies help us provide you with a better experience whenever you browse the website, and allow us to improve the website, or the application itself, and provide the Client directed or personalized content, offers, campaigns, promotions or information.

Cookies – What are they?

Cookies are small files that are stored on your computer or mobile device through your browser which allow websites or applications to record your choices, data, and previous routings through the website, retaining only information related to your preferences.

Cookies – What are they used for?

Cookies are used to help determine the usefulness, interest and frequency of use of our website, and provide the user with a quicker and more efficient browsing experience, eliminating the need to repeatedly enter the same information.

The cookie is accepted or rejected in accordance with your browser configurations. When you navigate on the website, or in the application, and the cookie is accepted, our Internet service will recognise your computer or mobile device during a return visit to the website or application. In this manner, when the Client returns to the website, the cookie which was already accepted, will recognize him/her, thus ensuring that data already provided during a prior visit does not require re-entry.

Cookies – What types of cookies exist?

Permanent cookies – cookies that are stored, even after closing the browser, on your access equipment (PC, cell phone and tablet) and that are used whenever you return to one of our websites or applications. These are used, in general, to direct browsing in accordance with the interests of the users, and allow us to provide a more personalised service.

Session Cookies – temporary cookies that remain in your browser’s cookies file until you leave the website or the application. The information obtained by these cookies is used to analyse traffic patterns on the web, and allows us to identify problems and provide a better browsing experience.

Cookies – How do we use them?

Strictly necessary cookies – Enable our website to be browsed and allow the Client or User to use the applications and functionalities, as well as to access secure areas of the websites or applications. Without these cookies, the services that you intend to use cannot be rendered.

Analytical Cookies – These are used in an anonymous manner for the purposes of creating and statistically analysing the use of the websites and applications, in order to improve their functionality.

Functionality cookies – These store the user’s preferences regarding the use of the website, such that it is not necessary to reconfigure it every time the user visits.

Publicity Cookies – These record information about your browsing and purchasing activities, so that relevant offers, campaigns, and promotions that better reflect your interests can be presented to you. These direct publicity in function of the interests of each user, and also limit the number of times you see an ad, thus allowing the effectiveness of the advert to be evaluated.

Third party cookies – These measure the success of the applications and the effectiveness of advertising by third parties. These can also be used in order to customise functionality with user data.

Cookies – How to use them?

By changing the definitions in your computer or mobile device, the user of the website can accept or reject the use of the cookies.

The user has the right to configure their browser to always inform when a cookie is received, or even to reject it. However, Kleya Premium Living advises that this will prevent you from fully using our services, and enjoying the best and most personalized browsing experience on our website.

If the privacy configuration of your browser is defined as “High”, you will not be able to access some of our services and you may be prevented from fully using all of the functionalities of our website. To resolve this issue, add our Internet addresses to the list of permitted websites in the privacy configurations of your browser, such as for example: http://www.kleya.eu

If you are accessing our websites through a company computer and you are unable to obtain access, the problem may be in the corporate security configurations of your computer. We recommend that you contact your system administrator.

Other tracking technologies – Web Beacons

Kleya Premium Living uses software technology known as web beacons (also known as web bugs, clear gifs, or pixels) to provide us support to understand which content is effective, for example, by counting the users that visit certain pages. The web beacons consist of small images with a unique identifier, whose purpose is similar to that of cookies, and which are used so that we can know whenever specific content is viewed. Unlike cookies, which are stored on the user’s computer, the web beacons are invisibly embedded in the web pages. Kleya Premium Living is thus able to correlate the data collected by the web beacons with your other data that Kleya Premium Living has stored.