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Terms and conditions of use of tracking technologies (cookies)

 

Cookies and Other Tracking Technologies Policy

For websites and applications operate properly, Kleya occasionally install small files called cookies on your computer or mobile device.

Kleya websites and applications use cookies and other similar tracking technologies to distinguish you from other users when using the website. These technologies help us provide you with a better experience whenever you browse the website, and allow us to improve the website, or the application itself. It can also provide the Client directed or personalized content, offers, campaigns, promotions, or information, if accepted by the Client when managing the cookies toolbar.

This Cookies and Other Tracking Technologies Policy regulates the processing of data, including Personal Data of users, and the Controller is:

  • Kpl - Kleya Premium Living, Unipessoal Lda

Address: Praça Príncipe Perfeito 2, 1990-278 Lisboa.

Tax Number: 513502416

References in this Privacy Policy to "Kleya", "we", "us" or "our" shall mean the above mentioned entity.

This Cookies and other Tracking Technologies Policy should be read in combination with the Privacy Policy.

 

Cookies - what is it?

Cookies are small information files that are stored on your computer or mobile device by your browser.

These files allow the website or application to "remember" your actions and preferences for a certain period of time, including your username, chosen language, character size and other display settings.

This is why when you scroll through the pages of a website or application or return to a website or application you have already visited, you do not, in principle, have to re-enter your preferences.

 

What are cookies for?

Cookies identify your browser program on the server, making it possible to store information on your device. This technology serves a variety of purposes, such as helping to determine the usefulness, interest, and number of uses of our websites or applications, allowing you to navigate more quickly and efficiently by eliminating the need to repeatedly enter the same information.

Most browsers are set to accept cookies, although you can set your browser to refuse all cookies (see below), or to indicate when a cookie is being sent. When you browse the website or application and the cookie is accepted, on your next visit to the website or application our web server will recognize your computer or mobile device. In this way, when you go through the pages of a website or application or return to a website or application that you have already visited, and for which you have given consent to the use of cookies, you do not, in principle, have to re-enter your preferences or enter data that you have previously provided.

 

What kinds of cookies are there?

There are several types of cookies.

Considering the lifetime, cookies can be:

  • Permanent cookies - these are cookies that are stored, even after closing the browser, in your access equipment (PC, mobile and tablet) and are used every time you make a new visit to one of our websites or applications. They are generally used to direct navigation to the user's interests, allowing us to provide a more personalized service.
  • Session cookies - these are temporary cookies that remain in the cookie file of your browser until you leave the website or application. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.

 

Considering the domain to which they belong, cookies can be:

  • Own cookies - these are cookies sent to the user's terminal equipment from a device or domain managed by Kleya and from which the service requested by the user is provided.
  • Third party cookies - cookies that are sent to the user's terminal equipment from a device or domain that is not managed by Kleya, but by another entity that processes the data collected through cookies.

 

How and for what purposes do we use them?

The cookies identified below are necessary to provide the service you request.

 

Type of Cookies Purpose Retention Time Personal Data Collected
ASP.NET_SessionId .NET Default Cookie - identify the users' session on the server Session None
ARRAffinity Azure Default Cookie - direct requests to the correct instance in load-balanced environments Session None
ARRAffinitySameSite Azure Default Cookie - direct requests to the correct instance in load-balanced environments Session None
__stripe_sid Stripe Default Cookie - Fraud Prevention 30 minutos após criação None
__stripe_mid Stripe Default Cookie - Fraud Prevention 364 dias após criação None
__RequestVerificationToken .NET anti-forgery cookie Session None

 

 

Kleya also uses other cookies, upon your consent collected when you access the website or application.

Such cookies are:

Type of Cookies Purpose Retention Time Personal Data Collected
ln_or Analytics (LinkedIn) - Used to determine if Oribi analytics can be carried out on a specific domain  1 dia após criação None
_fbp Marketing/Tracking (Facebook) - to store and track visits across websites. 3 Meses após criação None
_gid Statistics (Google Analytics) - to store and count pageviews. 1 dia após criação None
_gcl_au Marketing/Tracking (Google Adsense) - to store and track conversions. 3 Meses após criação None
_ga Statistics (Google Analytics) - to store and count pageviews. 2 Anos após criação None
_gat_gtag_UA_111169768_1 Statistics (Google Analytics) - to store a unique user ID. 1 Minuto após criação  None
_ga_SZ1DG7RDJZ Statistics (Google Analytics) - to store and count pageviews. 2 Anos após criação None
_ga_F44T3RNC9L Statistics (Google Analytics) - to store and count pageviews. 2 Anos após criação None

 

Cookies - How to use?

By changing the settings on your computer or mobile device, the user of websites or applications can enable or disable acceptance of cookies. All browsers allow the respective user to accept, reject or delete cookies, including by selecting the appropriate settings in the respective browser.

You may therefore set your browser to inform you each time a cookie is received or even disable its acceptance, however Kleya warns that this may partially affect the use of some of our services and you may not have an improved and personalized navigation on our website. If your browser privacy setting is set to "High", you may not be able to access some of our services and may be prevented from making full use of all the features of our websites or applications.

To resolve this issue, please add our Internet addresses to the list of permitted websites in your browser's privacy settings. If you are accessing our websites from a business computer and cannot access them, the problem may be in the computer's corporate security settings. We recommend that you contact your system administrator.

 

Cookies - How to disable?

All internet browsers allow you to manage cookies on the pages you visit. If you choose to disable cookies, it is possible that some features may no longer work properly in your browser, which may affect the navigation on the pages you visit.

  • In Google Chrome

By default all cookies are allowed, but you can adjust this setting. Click the Chrome menu in the browser toolbar. Follow these steps:

1 - Settings;

2 - Show advanced settings;

3 - Under "Privacy", click Content settings;

4 - Select "Block sites from setting data".

To change the cookies settings, follow these steps:

1 - Delete cookies;

2 - Block cookies by default;

3 - Allow cookies by default;

4 - Keep cookies and website data by default until you exit the browser;

5 - Make exceptions for cookies from specific websites or domains.

Learn more here.

 

  • In Internet Explorer

To disable all cookies:

1- Select the "Tools" menu and the "Internet Options" option;

2- Tab "Privacy";

3- Move the bar to the top, where the message "Block all cookies" will appear.

Learn more here.

 

  • In Mozilla Firefox

To disable all cookies:

1- Select the "Tools" menu;

2- Select "Options

3- "Privacy", that you will find on the top panel;

4- In the "cookies" section disable the option "Accept cookies from sites". Click "OK" to save the changes and close.

Learn more here.

 

  • In Safari

To disable all cookies:

1- Select "Edit";

2- Click on "Preferences";

3- In the top panel, select the "Privacy" icon;

4- In the "Accept cookies" section, select "Never".

Learn more here.

 

Other tracking technologies – Web Beacons

Kleya uses software technology known as web beacons (also known as web bugs, clear gifs, or pixels) to provide us support to understand which content is effective, for example, by counting the users that visit certain pages. The web beacons consist of small images with a unique identifier, whose purpose is similar to that of cookies, and which are used so that we can know whenever specific content is viewed. Unlike cookies, which are stored on the user’s computer, the web beacons are invisibly embedded in the web pages. Kleya is thus able to correlate the data collected by the web beacons with your other data that Kleya has stored.

 

User’s rights

To find out how you can exercise your rights in relation to the protection of personal data, as well as to obtain further information about the terms of data processing by Kleya, please refer to our Privacy Policy.

To require any clarification, you may also contact the Data Protection Officer at dpo@kleya.eu.

 

21/06/2023

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